Details for Error code E04/0010

Cold solder joint under Southbridge

3 red lights

Primary Error code:3 red lights 3 RLOD
E-Code / Secondary Error code:E04 (No Audio/Video) / 0010
Binary/Hex:00000100 / 0x04 -> 4
Known fixes:

1) Southbridge X-Clamp-Fix
2) Reflow the Southbridge area
3) Check the area under the Southbridge for parts that might have fallen off and solder them back on.

Related Errors:
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There is a problem with the Southbridge Chip usually dealing with how it connects to the mainboard (cold solder joint/bridged solder joints)(Taken from Xbox-Scene)




Comments for this Error code:

on 2013-09-04 12:51:14 :

Jasper 2009,rrod after power on,fans no spin,error 0010.
Reflow southbridge,green lights :))


on 2013-04-18 22:41:10 :

i noticed that flashing the wrong firmware the the nand gives this error too , i
flashed another xbox360 slim trinity fw to mine which is the same board trinity
, it gave me this error 0010


on 2012-06-06 05:16:11 :

That remark in the above comments about inspecting the underside of the MOBO for
missing or otherwise disconnected components is right on but I can tell you it
isn’t fun. It took a 30-90x WA Stereo Microscope to find a completely
fractured resister in the area of C2P5 on the underside of the MOBO (I give this
reference point because the part is almost too small to see with even a 4x halo
lamp and isn’t identified.), but it’s just under the Southbridge.
Finding it was the easy part, repairing it was another and I was DOD-2000
Certified in SMT soldering. This was like giving a micro-organism a shave. After
replacing the devise it came up green.


on 2011-10-08 11:10:05 :

Can confirm this can also be GPU related.
Hot air reflow to gpu and all is good.


on 2011-06-07 20:00:45 :

Just had one of these. Reflowed the GPU with no clean liquid flux and rework
station. Works.


on 2011-05-06 04:14:08 :

I got this today after trying to install some LEDs to the board.


on 2011-01-06 04:06:33 :

Had an interesting find earlier today... near the oscillating crystal, I
measured the voltage coming out with my multimeter, not immediately, but in
about 2-3 seconds, the console went rrod with secondary error code 0010. The
delay is probably caused because it does oscillate. I repeated this 4-5 times
to make sure I was not shorting anything out...same result. Seeing this is near
the southbridge, it may be that this is in fact the underlying problem...any
input or confirmation would be greatly appreciated. any questions or comments,
email me at:


on 2010-09-07 04:47:41 :

Also can be JTAG related, such as a short, double check wires


on 2010-09-07 04:47:24 :

Also can be JTAG related, such as a short, double check wires


on 2010-06-08 23:51:40 :

You're screwd... I have little success removing the e73 error, and usually
the mother board is trashed with this error.


on 2009-12-21 23:46:47 :

i am having this exact problem. I have tried to reflow the southbridge but with
no luck. Any known working alternate fixes for this?


on 2009-12-21 23:44:49 :

i am having this exact problem. I have tried to reflow the southbridge but with
no luck. Any known working alternate fixes for this?


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Notice: None of this is official, the methods have often been proven to work but success cannot be guaranteed, you do it on your own risk!
If your console is still covered by the 3 year warranty use it because Microsoft will fix it for free!
A lot of the information you are getting here has been collected in the community, so thanks to everybody who shared his misery!



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