Details for Error code E71/1013

Dashboard update error (NAND related)

1 red lights

Primary Error code:1 red lights 1 RLOD
E-Code / Secondary Error code:E71 / 1013
Binary/Hex:01000111 / 0x47 -> 71
Known fixes:

1) Patch for the fall update(search on Google for it)/ Insert the NXE Update disc before the error screen pops up
2) Reflow the Southbridge
3) Southbridge X-Clamp Fix
4) If Software related, the JTAG Hack might work to fix it.

Related Errors:
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This error is related to a failed dashboard update, can also be NAND related if you have an Infectus chip....
It can also often be caused by a cold joint under the Southbridge(if it wasnt caused by an update).
According to XBH: Error within Xam

No References available!


Comments for this Error code:

on 2019-07-29 21:52:20 :

Bad block in nandchip. Replace chip!


on 2013-01-10 02:23:36 :

I got this secnario... When the Xbox 360 tries to execute some bytes of whatever
and whatever it tried to execute crashes without returning a distinct error code
(such as E63 or E74), it displays E71 on the screen. Whatever the Xbox 360 tries
to execute does not necessarily have to be valid XEX code for E71 to be
displayed, but it has to be valid (and signed, if not on modified Xbox 360) for
E71 to not be displayed.


on 2012-01-07 10:32:41 :

(JTAG'd/Glitched boxes)

Caused by having a default.xex on the root of the HDD


on 2010-11-04 13:42:29 :

fitted Southbridge X-Clamp Fix fully working now


on 2010-10-07 08:18:24 :



on 2010-10-07 08:17:07 :

I have had the E71 error message for about 2 weeks now, it would not let me go
to dashboard to often before, one day when i did get on dashboard I formatted my
HDD, & inital setup. Also sync+power on to clear failed updates. Ever since
I did that, I can no get onto dashboard anytime, just cant play games or recover
my gamertag without getting e71. Could this be a problem with the southbridge
chip? It let me update after formating the HDD, so i'm not sure how it
would have anything to do with the updates.. Please help


on 2010-09-22 07:18:28 :

had this error 3 times(3 boxes) tried re-flowing hana sb nothing re flowed gpu 2
of them worked had a stubborn one re-flowed gpu couldn't fix so i added
shim and screw set under gpu as last resort added 2 washers on 3 on top then 1
on 4th screw played around with the tighten each one loosen so on boom it worked


on 2010-07-22 23:17:09 :

just repaired a console with this error code. reflowed the southbridge, and did
the hybrid xclamp fix and it seems to be working fine now


on 2010-07-22 23:16:57 :

just repaired a console with this error code. reflowed the southbridge, and did
the hybrid xclamp fix and it seems to be working fine now


on 2010-05-12 00:21:48 :

I have found that every time this error occours on Falcon models after writing
XBR.bin to the NAND. With or without J-Tag installed. If you ONLY inject the
keyvault block and NOT the config block into your XBR.bin image then write the
XBR.bin image back to the NAND with only the kv.bin injected and enjoy your
J-Tag. Works every time for me.


on 2010-03-20 18:11:41 :

This error WILL show if you have any usb media with a default.xex file on the
root of the drive and will show with or without any J-Tag modifications.


on 2010-03-17 00:55:28 :

tried to insert nxe disc but xbox wont update with the same update again. did a
reflow. did the sb xclamp fix..Im stuck. any ideas?


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Notice: None of this is official, the methods have often been proven to work but success cannot be guaranteed, you do it on your own risk!
If your console is still covered by the 3 year warranty use it because Microsoft will fix it for free!
A lot of the information you are getting here has been collected in the community, so thanks to everybody who shared his misery!



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